Park Grand London Kensington

. location good . . . on arrival there was some confusion , and I was given a room in the basement , with no window , and so no fresh air . . V dark . . so that I slept in late and was late to meet up with friends . . I asked at the desk and was told I could change rooms for my second night . . .

Service and location

Very close to the metro station that also serves the line connecting LHR and the city center. Getting to the hotel from LHR was very easy and very cheap (in particular, no need for a taxi). Staff was very helpful and nice. A lot of places to eat in the hotel area. Safe area. Good breakfast.

I thoroughly enjoyed my 1st London stay at this hotel. I arrived before check-in, my luggage was stored until I returned from an event. Chloe & Destin (Manager) went above and beyond. There was a issue in my 1st room, I was assigned a different room on the same floor. The room was not big but it was a suitable size with a microwave and mini fridge. The bathroom had a high bathtub with two showers (hand & overhead). The 5th floor room was quiet. The hotel located away from the main street and traffic noise. Within 3-5 minutes walk to the main street is the underground tube (Earl's Court Station), a grocery store (Co-op), Caffé Nero, McDonald's, Starbucks, KFC and restaurants/stores nearby.

Clean rooms in quiet neighborhood